Yes, there is a chance that 'Canon mg3022 offline' is caused by missing or damaged driver files. To open a Run box, press the Windows key + R on your keyboard at the same time. Then, type devmgmt.msc and tap Enter. Search for your Canon printer driver under Print processes. Right-click it and choose Uninstall device from the menu that appears. From the Canon website, download the most current driver for your printer model. Then save it to your computer and install it.